FAQs

HOW CAN I GET IN TOUCH WITH FRNZ?

For any questions or concerns email frnzclub03@gmail.com or DM us on IG @frnz.club. Please allow up to 48 hours to receive a reply. If you do not receive a response, please resend.

HOW LONG DOES ORDERS TAKE TO PROCESS?

Orders are processed pending item availability and payment approval. During high volume periods, orders may take longer to be shipped out. Most orders placed Monday through Friday will be processed and shipped within 1-2 business days. Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days. Certain products may have longer processing times and customer will be notified via email.

CAN I RETURN OR EXCHANGE MY ORDER?

Please refer to our Refund & Exchange Policy.

HOW MUCH DOES SHIPPING COST?

Please refer to our Shipping Page.

HOW CAN I WORK WITH FRNZ?

If you are an influencer and want to work with us send us an email or DM with your interest!

*At the time we do not have a brand ambassador program but stay tuned to apply for the future*

HOW CAN I BE A PART OF THE CLUB? 

Since you are already here, welcome to the club :) Connect with the FRNZ community here: 

INSTAGRAM

TIKTOK

PINTEREST

YOUTUBE : "HOW WE STARTED OUR BRAND"